Market Need
54 million Americans in the U.S. report experiencing food insecurity, causing more than $77 billion in excess health care expenditures each year. The inability to access sufficient and nutritious food has been identified as a critical social factor that adversely impacts adult physical, mental, and nutritional health. Chronic diseases such as hypertension and type 2 diabetes can be reduced with a healthy diet.
Offering members with a benefit that provides access to healthy groceries, fresh produce, and prepared meals delivers value with improvements in key performance metrics, such as:
 Cost of Healthcare |
CAHPS/CMS Star Ratings |
|---|---|
| Avoidable Hospital Admission/Readmissions |
Health Outcomes |
Outcomes
We empower members to proactively participate in maintaining good health by making it easy to choose healthier food options. In addition, our healthy food program correlates specific member disease states with healthy groceries and prepared meals to improve members’ overall health and satisfaction while decreasing health plan costs and increasing potential revenue through improvements in Star Ratings. Successful improvements to member satisfaction require a unique member engagement experience that’s designed to address challenges related to food insecurity and poor nutrition.
- CAHPS/CMS Stars Ratings
- Overall satisfaction, health plan NPS & retention rate
- Member health resilience, including self-efficacy, and ability to self-manage
- Member overall health & plan MLR
